Terms and Conditions
Last Updated: September 4, 2026
Welcome to Elijah Health Care Services. These Terms and Conditions (“Terms”) govern your access to and use of our website, elijahhealthcareservices.com (the “Website”), and the information and services provided through it.
By accessing or using our Website, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please discontinue use of the Website.
1. About Our Services
Elijah Health Care Services provides healthcare-related services and support, including, where available:
- Home nursing care
- Patient care and attendant services
- Elderly care
- Post-surgery care
- Physiotherapy and rehabilitation
- ICU and critical care support at home
- Doctor visits and healthcare consultations
- Medical procedures at home
- Home healthcare support
- Medical equipment rental and related services
- Other healthcare and patient support services
The availability of a particular service may depend on the patient’s requirements, location, staff availability, and professional assessment.
2. Use of Our Website
You agree to use our Website only for lawful purposes and in a manner that does not:
- Violate any applicable law or regulation
- Infringe the rights of another person or organization
- Attempt to gain unauthorized access to the Website
- Interfere with the Website’s operation or security
- Introduce viruses, malware, or other harmful software
- Submit false, misleading, or fraudulent information
- Use the Website for unauthorized commercial purposes
We reserve the right to restrict or terminate access to the Website if we reasonably believe these Terms have been violated.
3. Service Requests and Appointments
Information submitted through our Website, including contact forms and service inquiries, does not automatically constitute a confirmed appointment or service agreement.
A service request may be subject to:
- Confirmation by our team
- Availability of qualified staff
- Assessment of the patient’s requirements
- Location and scheduling
- Applicable service charges and payment arrangements
We reserve the right to decline a service request when we are unable to safely or appropriately provide the requested service.
4. Healthcare Disclaimer
Information published on this Website is provided for general informational purposes and should not be considered a substitute for professional medical diagnosis, treatment, or emergency medical care.
Healthcare decisions should be made in consultation with an appropriately qualified healthcare professional.
In an emergency or life-threatening situation, users should contact their local emergency medical service or proceed to the nearest appropriate medical facility.
The availability of healthcare professionals, nurses, attendants, physiotherapists, equipment, and other services may vary according to circumstances and location.
5. No Guarantee of Specific Results
While we aim to provide professional and reliable healthcare support, we do not guarantee a particular medical outcome, recovery, improvement, or result from any service.
Healthcare outcomes can vary depending on the patient’s condition, medical history, treatment plan, and other factors beyond our control.
6. Service Charges and Payments
Service charges may vary depending on the type of service, duration, staffing requirements, location, equipment, and individual patient requirements.
Any applicable charges will be communicated to the customer before or during the service arrangement whenever reasonably possible.
Prices and service availability may change without prior notice.
7. Medical Equipment
Where we provide or arrange medical equipment, availability and rental terms may vary depending on the equipment required.
Customers are responsible for using rented or supplied equipment appropriately and according to the instructions provided.
Equipment should not be modified, misused, or used for purposes other than those for which it is intended.
8. User-Provided Information
When you submit information to us through the Website or other communication channels, you agree that the information you provide should be accurate and not intentionally misleading.
You should avoid submitting unnecessary confidential or sensitive information through general website forms.
Any information submitted to us is handled in accordance with our Privacy Policy.
9. Intellectual Property
Unless otherwise stated, the content available on this Website, including text, logos, graphics, images, designs, page layouts, and other materials, belongs to or is used by Elijah Health Care Services with appropriate rights.
You may view and use the Website for personal and informational purposes.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit Website content without our prior written permission, except where permitted by applicable law.
10. Third-Party Links
Our Website may contain links to third-party websites, services, or resources.
These links are provided for convenience or informational purposes. Elijah Health Care Services does not necessarily endorse or control the content, availability, security, or privacy practices of third-party websites.
Your use of third-party websites is subject to their respective terms and policies.
11. Advertising
Our Website may display advertisements from third-party advertising providers, including Google AdSense.
Advertisements may be selected and displayed by third-party advertising networks based on various factors, including website content and applicable advertising technologies.
Elijah Health Care Services is not responsible for the products, services, claims, or content presented by third-party advertisers.
Any transaction or communication between you and an advertiser is solely between you and that advertiser.
12. Website Availability
We make reasonable efforts to keep our Website available and functioning properly. However, we do not guarantee that the Website will always be:
- Available without interruption
- Free from errors
- Completely secure
- Free from viruses or other harmful components
- Accurate or current in all respects
We may modify, suspend, update, or discontinue any part of the Website without prior notice.
13. Limitation of Liability
To the extent permitted by applicable law, Elijah Health Care Services shall not be responsible for losses or damages arising from:
- Temporary unavailability of the Website
- Reliance on general information published on the Website
- Third-party websites or services
- Third-party advertisements
- Unauthorized access beyond our reasonable control
- Information supplied incorrectly by a user
- Events or circumstances beyond our reasonable control
Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.
14. Indemnification
You agree, to the extent permitted by law, to hold Elijah Health Care Services and its owners, employees, representatives, and service providers harmless from claims, losses, liabilities, or expenses arising from your misuse of the Website, violation of these Terms, or violation of the rights of another person or organization.
15. Privacy
Your use of this Website is also subject to our Privacy Policy, which explains how we collect, use, protect, and handle personal information.
By using the Website, you acknowledge that you have read and understood our Privacy Policy.
16. Changes to These Terms
We may update or modify these Terms from time to time to reflect changes in our services, Website, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the Website after changes are posted means that you accept the updated Terms.
17. Governing Law
These Terms shall be interpreted in accordance with the applicable laws of Pakistan.
Any dispute relating to the Website or these Terms shall be subject to the applicable jurisdiction of the courts of Pakistan.
18. Contact Us
If you have any questions regarding these Terms and Conditions, you can contact us:
Elijah Health Care Services
Website: elijahhealthcareservices.com
Email: contact@elijahhealthcareservices.com
Phone: +92 346 2371014
Location: Karachi, Pakistan